Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

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Last updated: June 2025

1. Item rating

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2. About authenticity

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1. Item rating

What does the item rating means? 

We take detailed pictures of our items to reflect signs of use as accurately as possible. We use a rating system to describe our items, see details below. 

General Grading Guide

 

S

Never Used. New Condition without tags

Never Used. Only original tags have been removed.

SA

Near Brand-New Condition

Looks Brand New. Only used once or twice with no signs of wear.

A

Excellent Condition. Barly Used.

Excellent. Very slight use can be detected upon closer inspection.

A- or AB

Great Condition. Gently Used

Great condition. Some slight signs of use like watermarks on leather, tiny leather rubs.

B+

Very Good Condition. Used with care.

Slight evidence of use, with nothing broken. Pre-loved item that looks good, is ready to use, and has no major flaws.

B

Pre-loved, Good Condition

Nothing Broken. Pre-loved item with signs of wear and/or age with light marks, watermarks, or scuffs. Possible light cracks in glazing. Minor touch-ups may or may not be necessary.

B-

Pre-loved, Used Condition

Appearance of darkening and dryness, scuffs and marks, some small cracks. some dirt. Could need some touch ups or basic cleaning. May need some minor repairs.

BC or C+

Okay Condition. Looks Used

Major darkening and/or dryness, heavy scuffs/marks, small cracks in canvas. Needs deep cleaning and/or repairs done.

C

Obvious flaws. Used.

Noticeable flaws. Scuffs, cracks, marking, and overall dirt. Exposed piping.

D or C-

Broken item

Impossible to use as is, major tears or cracks. Needs to be repaired before use.

2. About authenticity

Our items are carefully selected and authenticated by our wholesale partners. They rigorously inspect and grade items, utilizing their years of expertise to verify authenticity.